In a business landscape dominated by buzzwords like "agile," "OKRs," and "digital transformation," you might wonder: what is the purpose of management by objectives (MBO) and does it still have a place?  

Born in the mid-20th century and popularized by Peter Drucker, MBO has had its fair share of praise and criticism. But fast-forward to 2025, and the principles of MBO still have a quiet yet important significance, though not without their challenges.  

Today, where remote work is the norm and businesses are constantly pivoting, applying MBO effectively can feel especially tough. The need for clarity, alignment, and accountability has never been greater.  

So below, we dive into what makes management by objective both timeless yet tricky. We’ll define management by objectives, explore its core principles, unravel some modern-day examples and applications, and tackle critiques head-on.  

Let’s explore how you can make management by objective (M.B.O) work for your team.  

What is (MBO) Management by Objectives?  

Let’s first define management by objectives. MBO is a strategic framework that emphasizes setting clear, measurable goals for an organization and aligns individual and team objectives to achieve them.  

What's the purpose of management by objectives? MBO fosters collaboration between managers and employees by defining specific targets, tracking progress, and evaluating outcomes. The approach is designed to ensure that every effort within an organization contributes to overarching business goals, creating a sense of shared purpose and accountability.  

Here's a management by objectives example:

Imagine a software company aiming to increase its annual recurring revenue (ARR) by 20% as an overarching goal. Through management by objectives, the leadership team would set this as the top-level objective. Then, each department would translate the top-level objective into actionable sub-goals, such as:  

• the sales team focusing on closing $2M in new deals,  

• the marketing team committing to generating 30% more qualified leads, and  

• the product team prioritizing releasing features driving X% more customer retention.  
  

These objectives are measurable, they'd be tied to specific timelines, and all directly contribute to the company's overall target up top.  

What organizations should use management by objectives?

MBO is most commonly used by organizations that need to align diverse teams or departments around shared objectives. MBO is particularly effective in scenarios where clarity and accountability are critical, such as launching a new product, improving operational efficiency, or driving company-wide initiatives.  

Organizations in fast-pace industries

Organizations in fast-moving industries, like technology and healthcare, often turn to MBO to maintain focus amidst complexity. For example, during periods of rapid growth or change, MBO ensures that every team member understands their role and how their efforts contribute to larger goals. Similarly, it’s a powerful framework for annual planning cycles, helping companies break down lofty strategic visions into achievable, measurable steps.  

Performance-driven teams or environments

MBO is also well-suited for performance-driven environments where tracking outcomes is essential. Whether it’s boosting sales revenue, enhancing customer satisfaction, or optimizing production timelines, MBO provides a structured approach to link individual contributions with organizational success.  

However, while MBOs provide a structured framework for aligning goals, many executives hesitate to incorporate them into sales compensation plans due to the potential complexity and subjectivity in measuring outcomes. In fast-paced sales environments, reliance on clear-cut, quantifiable sales performance metrics like revenue or deal closures often takes precedence over the more nuanced objectives MBOs typically involve.  

What are the 5 steps of management by objectives?

Management by Objectives requires a structured approach of actionable steps. This is to foster alignment, and ensure individual contributions support the company’s overall success.  

Here are roughly the five key steps of the management by objectives (MBO) process:  

1. Set your organizational objectives  

You should start by clearly defining organizational objectives.  

• These goals should align with the company’s vision and mission while being specific, measurable, achievable, relevant, and time-bound (SMART).  

• For example, a retail chain might set an objective to "increase quarterly sales by 15% in the northeast region before the end of Q2 2025."  
  

By establishing these high-level targets, leadership sets a clear direction for the entire organization.  

2. Translate objectives into individual goals  

Once organizational objectives are defined at the top, they then get cascaded down into individual or team-level goals. This ensures broader business priorities translate into day-to-day tasks.  

For instance, the sales team in the northeast region might have variable compensation goals to onboard 50 new clients or increase average order value by 10%. This helps every employee understand their role in achieving the larger organizational objective.  

3. Continuously monitor and track

With MBO progress must be continuously monitored to keep objectives on track. This may involve regular check-ins, status reports, or using performance tracking software to provide real-time insights.  

For example, a sales manager might host bi-weekly cadence meetings to review progress, identify roadblocks, and adjust timelines.  

4. Evaluate performance  

At the end of the MBO performance period, managers evaluate the outcomes against the set objectives. This evaluation focuses on both quantitative metrics (e.g., sales figures, lead conversion rates) and qualitative factors (e.g., teamwork, innovation).  

For instance, a sales team’s success might be measured by decreasing time to close over prior quarters, or overall close rate.  

5. Provide feedback and rewards  

The final step in the MBO process is providing constructive feedback and recognizing achievements. Feedback sessions should be two-way conversations where employees and managers discuss successes, challenges, and opportunities for growth. Rewards—whether monetary bonuses, promotions, or public recognition—reinforce desired behaviors and motivate employees to continue excelling.  

For example, a sales representative who surpasses their targets might receive a performance bonus and be featured in a company-wide event or celebration.  

The advantages and disadvantages of MBO  

Certain businesses undertake MBO as a framework due to its benefits, including...

Advantages of MBO

• Detailed planning: Managers and employees work together to define measurable goals, leaving less room for uncertainty and more room to focus on what will drive success.  

• Clearly assigned roles and responsibilities: When employees help set organizational goals and metrics, they better understand what success looks like, how to obtain it, and how you will evaluate them.  

• Enhanced communication and transparency: Clear and effective communication between management and employees is part and parcel of MBO. Transparent communication minimizes ambiguity and cultivates confidence across the business.  

• Increased productivity and morale: MBO highlights the relevance of each employee in achieving the goals that have been mutually set. When the employee knows that their unique contribution plays a fundamental role in the business's overall success, it can boost motivation, productivity and accountability.  

• Regular feedback and opportunities for career development: MBO is a process of constant refinement which prompts managers to take a guiding role in areas for employee development. Since employees also understand where their current skills are being utilized, they are aware of areas that could be improved and can seek them out. The structured feedback and rewards process (including incentive compensation) helps cultivate a performance-driven culture, where achievements are recognized.  

• Quantifiable objectives: Specific goals and objectives are an agreed-upon benchmark to measure the performance of employees and the organization. With high significance placed on measurable objectives, the performance appraisal and evaluation process is more precise.

• Overall improvement to the organization: With its performance and result-oriented focus, MBO brings about clarity, communication and collaboration among managers and team members. This winning combination promotes business growth in a proactive and responsive framework.

Disadvantages of MBO

• Unanimous support from all levels of the organization is required: The success of Management by Objectives hinges on senior management's complete support and acceptance. Many underlying issues may stall the process of unifying the goals of the ‘unequal’s,’ i.e. management and junior to mid-level employees. Cross-functional support is essential to overcome them.

• Time-consuming: Integrating MBO is an investment that requires a concerted commitment to be beneficial. Additional time to define goals and evaluation processes is necessary, requiring meetings and paperwork that can infringe on daily work.

• Some aspects are difficult to quantify: The emphasis on measuring everything that can be measured ignores non-measurable factors like teamwork, company culture and other interpersonal activities. That could lead to those factors being devalued and less practiced. The extreme focus on numbers and metrics could have an anxiety-inducing impact on employees who feel they have to be ‘always on’ and performing optimally.

• Emphasis on short-term goals: Goals are usually set based on six to 12-month intervals, which often means long-term objectives aren’t treated with the same level of importance. With this being the case, it’s possible to lose sight and direction of overarching long-term goals.

• Inflexibility: Fixation on particular goals could cause stakeholders to miss signs that the revision of a goal may be necessary or beneficial.

• Potential gaps in management’s skillset: MBO, though deep-rooted in collaboration, rests heavily on the shoulders of leadership to create a sense of direction. If a manager lacks the skills, the potential benefits of the Management by Objectives model will not be realized.

• Integration issues - Limited application: Seamless integration into an existing management system is unlikely, and businesses should be aware of this before attempting to do so.

Real-world management by objectives examples

Here are some management by objectives examples from healthcare, technology, and retail industries:

MBO in healthcare  

In the healthcare sector, where patient outcomes and operational efficiency are paramount, MBO can play a critical role. For example, a hospital might set a high-level goal to reduce patient wait times by 20% over the next year. This objective could be cascaded down to individual departments:  

• the admissions team works on streamlining intake processes,  

• the nursing staff focuses on faster triage evaluations, and  

• the IT department implements scheduling software to optimize resource allocation.  

Each department’s efforts directly contribute to the larger organizational target, ensuring measurable progress and accountability.  

MBO in technology  

A SaaS company aiming to improve customer retention rates might set an organizational goal to reduce churn by 10%. For this:  

• The product team could align this with a goal to release three high-impact features identified through customer feedback before a given date,  

• Concurrently, the customer success team could focus on increasing X number of proactive touchpoints with at-risk accounts before a certain period.  

MBO in retail  

In the case where a retail chain might set a corporate goal to increase quarterly sales by 15%, the breakdown might look like:  

• store managers aiming to improve average transaction values by a certain date,  

• the marketing team driving a minimum number of in-store promotions before the end of a given quarter.  

MBO VS. other management models  

So how does MBO compare to other management frameworks you could use for goal setting as an organization?  

Management by Objectives vs. OKR (Objectives and Key Results)

While both MBO and OKRs focus on goal-setting and alignment, they still differ in approach and execution.  

MBO is typically more formal and structured, with a strong emphasis on cascading objectives from top leadership to individual contributors. Objectives in MBO are often tied to performance reviews and are designed to drive accountability at every level.    

In contrast, OKRs are more dynamic and flexible. They encourage ambitious, stretch goals that may not always be fully achieved. OKRs also rely on frequent, iterative check-ins and promote transparency by making goals visible across the organization. For example, while an MBO objective might be to "increase quarterly sales by 15%," an OKR might set a stretch goal of "achieving a 25% increase in sales," even if falling slightly short is acceptable. OKRs prioritize adaptability, making them ideal for fast-paced, innovation-driven industries.  

Management by Objective vs. Management by Exception (MBE)  

MBO and MBE share a focus on performance and outcomes but differ significantly in their management philosophy. MBO requires managers and employees to actively collaborate on setting and achieving objectives, fostering continuous engagement and accountability throughout the process.  

On the other hand, MBE takes a more hands-off approach. Managers only intervene when performance deviates significantly from expected outcomes. For instance, in a manufacturing setting, an MBE approach might involve monitoring production metrics and stepping in only if defect rates exceed a predefined threshold. While this approach can save time and resources, it may lack the proactive engagement and strategic alignment offered by MBO.  

Overall, MBO is well-suited for organizations seeking structured, collaborative goal-setting frameworks, while OKRs emphasize agility and MBE focuses on exception-based management. Each model has its strengths and is best applied based on the specific needs and culture of the organization.

Are MBOs still useful to businesses today?

Management by objectives was the brainchild of Peter Drucker, widely regarded as the father of modern management. In his 1954 book, The Practice of Management, Drucker introduced MBO as a revolutionary approach to achieving alignment across complex, multi-layered teams.  

Drucker argued reactive management styles just wouldn't cut it anymore. Businesses needed a proactive approach defining “what” the organization aimed to accomplish before diving into the “how.” By focusing on clear, outcome-driven objectives, MBO would allow managers to direct their efforts strategically, fostering efficiency and innovation.  

At the time, this idea was novel. The post-war business world was heavily focused on task management rather than goal management, so Drucker’s MBO framework shifted the conversation, emphasizing the importance of linking an organization’s purpose with employee contributions. You can see how it paved the way for concepts like pay for performance. Though, it wasn’t just about hitting numbers—it was about creating clarity, empowering teams, and fostering accountability at every level.  

Even today, Drucker’s vision for MBO holds up. In an era of distributed teams, rapid market changes, and evolving business models, the need for clarity couldn't be higher. While MBO has been supplemented (and sometimes overshadowed) by frameworks like Objectives and Key Results (OKRs), its foundational principles remain a vital part of the management conversation.  

However, like any theory, there is some criticism of this approach.

Critiques and cons of MBO  

One major concern is its rigidity. Traditional MBO processes, with their formal goal-setting cycles and structured reviews, can struggle to adapt to rapidly changing business environments. In industries where agility and quick pivots are necessary, the strict alignment and cascading nature of MBO may feel cumbersome.  

Another critique centers around its emphasis on individual goals. In collaborative or cross-functional team settings, this individualistic focus may unintentionally create silos, with employees prioritizing their personal objectives over team or organizational success. Furthermore, MBO’s heavy reliance on measurable outcomes can sometimes overshadow less tangible but equally important aspects like innovation, creativity, and employee morale.  

How MBO adapts to contemporary business challenges  

Despite these critiques, MBO has evolved to meet the demands of modern organizations. Many companies now pair MBO with more agile methodologies, such as incorporating quarterly reviews or aligning it with OKR frameworks to introduce flexibility. This hybrid approach allows organizations to maintain clear goal-setting structures while remaining responsive to change.  

Additionally, modern technology has enhanced the effectiveness of MBO. Tools like real-time performance dashboards and collaborative software enable continuous tracking and cross-functional alignment, reducing silos and fostering transparency. For instance, teams can now visualize how individual objectives contribute to broader organizational goals in real time, encouraging a more unified effort.  

Finally, contemporary applications of MBO emphasize inclusivity and adaptability. Managers are encouraged to involve employees in the goal-setting process, creating objectives that reflect both organizational priorities and employee aspirations. By fostering collaboration and maintaining open lines of communication, modern MBO frameworks strike a balance between structure and flexibility, ensuring they remain relevant in today’s dynamic business landscape.  

MBO is not a relic of the past; it is a foundation that, when modernized, continues to provide value by driving clarity, alignment, and accountability across organizations.  

Management by Objectives FAQs

How can MBO be applied in remote or hybrid work settings?  

MBO is particularly effective in remote and hybrid environments because of its focus on clear goal-setting and accountability. In distributed teams, aligning individual objectives with organizational goals helps ensure that employees stay focused and productive, even when they’re working independently.  

To adapt MBO to remote settings, managers can leverage collaboration tools like Slack, Microsoft Teams, or Asana to communicate objectives and track progress. Regular virtual check-ins and performance reviews ensure accountability while maintaining engagement. Ultimately, research from Gartner demonstrates that when employee goals are aligned with company objectives and are structured to help employees meet changing needs and coordinate easily with their peers, employee performance increases by 22%.

What are some management by objectives examples?

Examples of management by objectives (MBOs) show how this approach can effectively align individual performance with company-wide goals:

1. Sales Goals: A company might set a target for its sales team to boost revenue by 15% over the coming year. Individual sales reps are given specific quotas to achieve within their regions, and their performance is assessed based on these targets.

2. Customer Service Improvement: A service organization could aim to enhance customer satisfaction ratings by 10% in six months. Customer service staff would have clear objectives related to improving response times and issue resolution, with evaluations based on their success in these areas.

3. New Product Launch: A tech company might set a goal to release a new product within nine months. The product development team would be assigned specific deadlines and milestones for design, testing, and marketing, with regular progress reviews to ensure timely delivery.

4. Employee Training Programs: A business could mandate that all employees complete a certification course within a year. The training department monitors participation and completion rates to ensure that training objectives are met and employees gain necessary skills.

5. Cost Efficiency Improvement: An organization might set a target to lower operational costs by 5% within the upcoming year. Each department is tasked with developing strategies to trim expenses, such as optimizing resource use or reducing waste, and their performance is evaluated based on their success in meeting these savings goals.

6. Market Expansion Initiatives: A company could aim to enter two new regional markets within the next year. Marketing and sales teams are tasked with objectives related to conducting market research, forming local partnerships, and running promotional campaigns, with performance tracked based on achieving these goals.

7. Production Efficiency: A manufacturing plant might set an objective to enhance production efficiency by 8% in the next quarter. Teams are given specific targets for reducing downtime and increasing output, with progress reviewed through performance evaluations.

What industries benefit most from MBO?  

MBO is highly adaptable and benefits industries where measurable outcomes and accountability are crucial. Some of the industries that find MBO most valuable include:  

• Technology: Rapid innovation cycles and performance-driven cultures make MBO a natural fit for tech companies, particularly in roles like software development, product management, and customer success.  

• Healthcare: The need for operational efficiency and patient-focused outcomes makes MBO an effective tool for hospitals, clinics, and pharmaceutical organizations.  

• Retail: With its focus on sales metrics and customer satisfaction, MBO helps retail organizations align store performance with larger corporate goals.  

• Finance: Banking and financial services rely on MBO to track key performance indicators (KPIs) like loan processing times or revenue growth while ensuring regulatory compliance.  

Ultimately, any industry that values goal alignment and measurable success can benefit from MBO.  

How does MBO align with organizational performance metrics?  

MBO inherently aligns with organizational performance metrics by linking individual objectives to broader business goals. Each employee’s targets contribute directly to key performance indicators (KPIs) and strategic outcomes.  

For example, a company with a goal to "increase market share by 10%" might translate this into specific sales, marketing, and product development objectives. As employees achieve their goals, the organization moves closer to its performance targets.    

Additionally, MBO’s emphasis on regular progress tracking allows managers to measure performance in real-time, making it easier to identify trends, course-correct, and optimize efforts.  

In a meta-analysis of 70 studies related to MBOs identified that an astounding 68 out of 70 studies demonstrated productivity gains as a result of implementing MBOs.